Privacy Policy

Welcome to SmartTech Locksmiths. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our website. By using our website and its services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Cookies and Caching: We use cookies and cache data to enhance your browsing experience on our website. These technologies help our site load faster and remember your preferences during repeat visits.

b. Appointment Form: When you book an appointment through our website, we collect personal information such as your name, contact details, and vehicle information. This information is necessary to provide our auto locksmith services.

2. Use of Cookies and Caching

Cookies are small text files that are stored on your device when you visit a website. They help us to recognise your device and remember your preferences for future visits. We use cookies to enhance the functionality of our website and provide a more tailored experience for our users. Additionally, we may use caching to improve the loading speed of our website on your device. Caching allows us to store certain website data on your device, reducing the need to retrieve the same information from our servers repeatedly.

By using cookies and caching, we aim to provide a seamless and efficient browsing experience for our website visitors. However, you have the option to disable cookies in your browser settings, although this may impact the functionality of our website.

3. Information Security

We implement various security measures to safeguard your personal information and ensure its confidentiality. We use industry-standard encryption and secure protocols to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Third-Party Links

Our website may contain links to third-party websites or services, which have their own privacy policies. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

5. Book an Appointment Form

When you use the “Book an Appointment” form on our website, we collect certain personal information necessary for scheduling and managing your appointment. This information may include your name, contact details, preferred appointment date and time, and any specific requirements you may have. By submitting the form, you consent to the collection and processing of this information for the purpose of arranging your appointment.

6. Use of Personal Information

We may use the personal information collected through the “Book an Appointment” form to facilitate your booking, manage appointment schedules, and communicate with you regarding your appointment. Additionally, we may use this information to improve our services and personalise your experience with our business.

7. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely dispose of it in accordance with our data retention policies.

8. Consent and Opt-Out

By using our website and providing your personal information, you consent to the collection, use, and processing of that information as described in this Privacy Policy. If you no longer wish for us to have your personal information, you may contact us to request the removal of your data from our records.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information from our servers.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@smarttechlocksmiths.co.uk.

By using our website and its services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

Last Updated: 12/01/2024